When you browse our boutique, create an account, or place an order, we may collect the following:

• Contact details — name, email address, phone number, and shipping or billing address.
• Order information — items purchased, size selections, engraving requests, and order history.
• Payment details — processed securely by our payment partners; we never store full card numbers on our servers.
• Account preferences — wishlist items, saved addresses, and preferred currency.
• Device and usage data — IP address, browser type, and pages visited, collected via cookies and analytics.

We use your information to process and deliver your orders, provide customer care and respond to enquiries, personalise your experience across currencies and collections, send order confirmations and shipping updates, and — with your consent — share news of new collections, private previews, and offers. We never use your data for purposes beyond those disclosed in this policy without asking first.

Our boutique uses cookies and similar technologies to remember your cart, currency, and sign-in state, understand how our collections are browsed through analytics, and measure the performance of our campaigns. You can disable cookies in your browser settings at any time; some features, such as your saved cart, may not function as intended without them.

We do not sell your personal information. It is shared only with trusted partners who help us operate — secure payment gateways, courier and logistics partners for delivery, and analytics providers who help us understand and improve the boutique — and only to the extent required to provide our services, or where disclosure is required by law.

Every piece we craft is protected with care, and so is your information. We apply industry-standard safeguards — encrypted connections, restricted access, and secure payment processing — to protect your data against unauthorised access, loss, or misuse. No method of transmission over the internet is entirely infallible, but we work continuously to keep your information safe.

You may request access to, correction of, or deletion of your personal information at any time, and you may opt out of marketing communications by using the unsubscribe link in any email or contacting our client care team directly. We will respond to verified requests within a reasonable timeframe.

Glamoria's Gems is intended for adults. We do not knowingly collect personal information from children under 16. If you believe a child has provided us with personal data, please contact us and we will remove it promptly.

As a maison serving clients worldwide from Dubai, your information may be transferred to and processed in countries other than your own. Wherever your data travels, we require the same standard of care and protection described in this policy.

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal and regulatory reasons. The revised policy will be posted on this page with an updated date, and significant changes will be communicated to registered clients.