Frequently Asked Questions

Every gemstone we set is natural, unheated and untreated, selected through a stringent grading process. Fine jewellery pieces are supplied with certification, and diamonds above 0.30ct carry independent lab certification on request.

Yes. Our in-house designers and goldsmiths work with you from sketch to finished piece, blending traditional Ceylon craftsmanship with contemporary design. Reach out via Contact to begin a bespoke consultation.

Use our Ring Size Guide, or visit either boutique for a complimentary in-person sizing. If a ring doesn't fit once it arrives, we're happy to resize it within the return window.

We accept Visa, Mastercard, American Express, Apple Pay and Tabby instalments at checkout. Cash and card are also accepted in-boutique.

Yes — sign in and visit Order History for live status, or use the tracking link emailed the moment your order ships.

All payments are processed through PCI-compliant, encrypted gateways. We never store your full card details on our servers.

We ship to approximately 195 countries via UPS, EMS, FedEx and DHL Express, with free worldwide shipping on orders over LKR 300,000. Full details are on our Shipping & Returns page.

A no-questions-asked 10-day return and refund policy applies from the date of delivery, provided the piece is unworn with its security tag intact. Bespoke commissions are excluded unless faulty.

Our flagship boutique is at 217/ Marina Mall, Dubai Marina, Dubai, UAE. We also have boutiques in Beruwala and Athurugiriya, Sri Lanka.

Yes — message us on WhatsApp or use the Contact page to arrange a private appointment at either boutique.